Privacy Policy

Tazkiyo respects the privacy of people contacting us for online therapy and counselling. This policy explains the basic information collected through our website, analytics consent and WhatsApp contact links.

Information you share

When you contact Tazkiyo, you might share your name, phone number, preferred language, general concern, preferred consultant and suitable session times. Share only the information needed for our team to assist you.

How information is used

Information is used to respond to your enquiry, identify a suitable consultant, coordinate session timing, communicate fees and manage service-related follow-up.

Website analytics

The website asks whether you want to allow optional analytics. Google Tag Manager and connected analytics tools load only after you allow analytics. Your choice is stored in your browser. You may reopen Cookie Settings and change your choice.

WhatsApp and third parties

WhatsApp communication is subject to WhatsApp’s own privacy and security terms. Tazkiyo does not control WhatsApp’s systems. Avoid sending unnecessary sensitive records through an initial message.

Confidentiality

Tazkiyo expects its team members and consultants to treat personal information confidentially, subject to safety, safeguarding and legal obligations.

Contact

Questions about privacy should be sent to info.tazkiyo@gmail.com.